Help Center

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Find answers to common questions about Flipify, watchlists, subscriptions, and troubleshooting.

Getting Started

Flipify is a marketplace alert app for Facebook Marketplace, eBay, OfferUp, Craigslist, Vinted, and Kijiji. Instead of manually refreshing listings, Flipify automatically monitors your saved searches and sends fast push notifications when new items match your criteria.

Flipify currently supports Facebook Marketplace, eBay, OfferUp, Craigslist, Vinted, and Kijiji. You can manage searches across all six from one account. Flipify is available on iOS, Android, and as a web app at app.flipifyapp.com.

  1. Open the Flipify app or web app and create an account.
  2. Tap "New Watchlist" and choose a platform (Facebook Marketplace, OfferUp, Craigslist, or Kijiji).
  3. Enter your search keyword (e.g., "iPhone 14", "road bike", "couch").
  4. Set your price range, location radius, and any negative keywords to filter out unwanted listings.
  5. Save the watchlist and enable push notifications.
That's it — Flipify will begin scanning and alert you the next time a matching listing appears.

Yes! Flipify offers a free trial so you can experience real-time marketplace alerts before committing to a subscription. You can start a trial in-app or through the web app.

Yes. In addition to the iOS and Android apps, Flipify has a full web app at app.flipifyapp.com. You can manage watchlists, view alerts, and browse listings entirely from your browser.

Watchlists & Alerts

Search time is how often Flipify checks for new listings matching your watchlist. A 1-minute search time means Flipify scans for new items every 60 seconds. Premium watchlists refresh every 1 minute, while basic watchlists refresh every 10 minutes. Faster search times mean you see new listings sooner and have a better chance of contacting sellers before other buyers.

Premium watchlists scan for new listings every 1 minute, giving you a major first-mover advantage on high-demand items.

Basic watchlists scan every 10 minutes — still much faster than waiting for Facebook's native notifications.

For items that go quickly (electronics, cars, furniture), premium is strongly recommended.

Negative keywords are words that, if found in a listing title, cause Flipify to skip that listing. For example, if you're searching for an iPhone and add "case" as a negative keyword, you won't get alerts for iPhone cases — only for actual iPhones. This dramatically reduces noise and keeps your alert feed relevant.

Flipify uses AI to automatically detect and filter out spam, duplicates, and irrelevant listings before sending you an alert. This means you only get notified about listings that actually match what you're looking for — saving time and reducing alert fatigue. Sometimes the AI can filter out listings you actually want, though- email support if that happens.

You can add as many watchlists as you need by adjusting your subscription. Each watchlist is priced individually — basic and premium watchlists are separate. We recommend purchasing through the web for maximum flexibility.

Yes. When creating a watchlist you can set a location and radius so only listings within that area trigger alerts. This is particularly useful for large items like furniture or vehicles that you can't ship.
However, Facebook Marketplace is limited to around 60km. This is a limit with Marketplace and is out of our control.

Yes. Each watchlist supports a minimum and maximum price filter. This lets you target underpriced items (great for resellers) or stay within a specific budget.

Subscription & Billing

Yes. You can upgrade, downgrade, add, or remove watchlists at any time by going to Settings → Manage Subscription

You can cancel anytime from the Settings → Manage Subscription. Your access continues until the end of the current billing period. You won't be charged again after cancellation.

Flipify uses Stripe for secure payment processing on the web app. All major credit and debit cards are accepted (Visa, Mastercard, American Express, Discover). Apple Pay and Google Pay are also supported on compatible devices.

Subscriptions are billed monthly. Your billing date is set to the day you first subscribed. When you add or remove watchlists mid-cycle, Stripe automatically prorates the charge so you're never overcharged.

If you have an issue with a charge, reach out to sam@flipifyapp.com and we'll make it right. Refunds are handled on a case-by-case basis.

Troubleshooting

  1. Check app notification permissions: Go to your phone's Settings → Flipify → Notifications and make sure they're enabled.
  2. Check Do Not Disturb / Focus mode: These system modes can silently block notifications.
  3. Verify your watchlist is active: Open the app and confirm the watchlist hasn't been paused.
  4. Check internet connection: A poor or offline connection can delay delivery.
  5. Re-enable notifications in-app: Go to your watchlist settings and toggle notifications off and back on.
  6. If the issue persists, email sam@flipifyapp.com.

  • Upgrade to a Premium watchlist: Premium watchlists scan every 1 minute vs. 10 minutes for basic. This is the most impactful change you can make.
  • Keep the app installed natively: Push notifications from the mobile app are delivered faster than web browser notifications.
  • Enable background app refresh (iOS): Settings → General → Background App Refresh → Flipify.

  • Add negative keywords to exclude listing titles that contain unwanted words (e.g., "parts only", "broken", "cracked").
  • Narrow your price range to exclude overpriced or underpriced junk listings.
  • Tighten your radius if you're seeing listings from too far away.
  • Refine your keyword — more specific keywords (e.g., "iPhone 14 Pro" vs. "iPhone") produce fewer, higher-quality alerts.

  • Open the watchlist and confirm the location is set correctly. Try searching your city name or zip/postal code.
  • Increase the radius if listings in your area are sparse — a wider radius gives you more results.
  • For Craigslist and Kijiji, make sure you've selected the right region for your metro area.

  1. Make sure you're using the email address you signed up with.
  2. Try resetting your password.
  3. Check that you verified your email when you first created your account. Look for a verification email from Flipify.
  4. If you still can't get in, email sam@flipifyapp.com and we'll sort it out.

  1. Force-quit the app and reopen it.
  2. Check for an update in the App Store or Google Play.
  3. Try using the web app at app.flipifyapp.com as a fallback.
  4. If the issue persists, report it in the Discord or email sam@flipifyapp.com.

Privacy & Safety

Yes. Flipify uses Supabase for authentication and data storage, which is built on enterprise-grade PostgreSQL infrastructure. Payment data is handled entirely by Stripe — Flipify never stores your credit card details.

Core alerts do not require a linked Facebook account. Optional Facebook auto-messaging requires you to sign in to Facebook; Flipify stores the session locally on your device, not your password. Flipify never asks for or stores your marketplace passwords.

Flipify scans publicly available listings on Facebook Marketplace, OfferUp, Craigslist, and Kijiji — the same listings visible to anyone browsing those platforms. This is how Flipify can alert you about new items as soon as they're posted, without needing access to your personal accounts on any platform.

No. Flipify does not sell your personal data to third parties. Your search preferences and contact information are used only to operate the service. For full details, see the Privacy Policy.

To delete your account and all associated data, email sam@flipifyapp.com with your request. We'll process it within 5 business days.

Still need help?

Can't find what you're looking for? Reach out directly — we usually respond within a few hours.